678bat's Privacy Policy
— Your Data, Our Responsibility

1 Introduction

678bat is a trusted online gaming platform that has earned the confidence of millions of users across Bangladesh. We believe privacy is a fundamental right. This Privacy Policy clearly explains what information 678bat collects, why we collect it, and how it is used and kept secure.

Reading this document will give you a clear picture of how seriously 678bat takes the responsibility of handling your personal data. Our goal is to create a transparent, secure, and trustworthy gaming environment where you can enjoy yourself with complete peace of mind.

678bat's Privacy Policy is drafted in accordance with applicable international data protection standards. We strive to uphold the principles of international privacy laws, including GDPR.

2 What Information We Collect

678bat only collects information necessary to provide our services. Each category of data collection is detailed below:

We collect information only through fair and lawful means. No sensitive personal data is collected without your consent.

3 How Your Information Is Used

678bat uses collected data for specific purposes only and never beyond those purposes. The main uses are listed below:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer service and support.
• To personalize and improve your platform experience.
• To monitor user behavior and ensure responsible gaming.
• To comply with applicable laws and regulatory requirements.
• To send promotions and bonus offers (with your consent).

4 Information Sharing & Disclosure

678bat never sells, rents, or transfers your personal data to third parties for commercial purposes. That said, there are limited circumstances where sharing information may be necessary:

• Payment Providers: With approved payment providers such as bKash and Nagad to process deposits and withdrawals.
• Game Providers: Minimum necessary information shared with licensed game companies for the provision of gaming services.
• Legal obligations: Information may be disclosed when required by government authorities or court order.
• Security Investigations: To assist in the investigation of fraud or criminal activity.

All third-party partners are contractually required to comply with 678bat's privacy standards. They are not permitted to share your data with anyone else.

5 Cookie Policy

The 678bat website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferences, language settings, and login state.
• Analytics Cookies: Anonymous data is collected to understand platform usage patterns.
• Marketing Cookies: Used only with your consent to show you relevant promotions.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6 Data Protection Measures

678bat uses industry-leading technology and practices to protect your information. Security is built into every layer of our technical infrastructure.

• 256-bit SSL/TLS encryption on every data transfer.
• Data stored in our databases is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing.
• 24/7 system monitoring for suspicious activity.
• Restricted staff access — only authorized personnel may access personal data.
• In the event of a data breach, affected users will be notified within 72 hours.

7 Your Rights

You have full control over your personal data at 678bat. Your key rights are outlined below:

To exercise any of your rights, please contact our support team. We aim to respond within 30 days of receiving your request.

8 Child Protection

678bat strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of belonging to minors are suspended immediately.
• KYC verification requires proof of age documentation.
• Any minor's data collected inadvertently will be deleted immediately.

9 Data Retention Period

678bat does not retain your personal data longer than necessary. How long data is kept depends on its type and applicable legal requirements.

• Account information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Financial transaction records: Up to 7 years (in accordance with financial regulations).
• Gaming History: Up to 3 years after account closure.
• Support Contact: Up to 2 years from the date of resolution.
• Marketing Information: Deleted immediately upon opt-out.

Once the designated retention period expires, data is securely deleted or anonymized.

10 Third-Party Services

The 678bat platform includes some third-party games and services. These third parties may have their own privacy policies that are outside 678bat's control.

• Game providers may store gaming session data independently on their own systems.
• Payment gateways operate under their own security protocols.
• 678bat contractually requires its partners to comply with our privacy standards.
• We recommend reading the privacy policies of any third-party services before use.

11 Policy Changes

678bat may update this Privacy Policy from time to time. Changes may be made due to legal updates, the launch of new services, or security improvements.

• You will be notified of any significant changes via email or platform notification.
• The date of any changes will be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

12 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please don't hesitate to reach out. Our dedicated Privacy Team is always ready to assist you.

• Live Chat: Available directly on the platform 24 hours a day, 7 days a week.
• Email: [email protected] (responses are typically provided within 24 hours).
• Response Time: Up to 30 days for information requests.